CCPA Privacy Notice
# Privacy Notice for California Residents
**Updated: August 11, 2026**[cite: 1, 2]
### Introduction
This **Privacy Notice for California Residents** supplements the information contained in the Privacy Policy (located at [www.downtownorangevalecarwash.com/privacy-policy/](https://www.downtownorangevalecarwash.com/privacy-policy/)) of Downtown Orangevale Car Wash, LLC, a California limited liability company, and its subsidiaries and affiliates (collectively, "Company," "we," or "us") and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you")[cite: 1, 2]. We adopt this notice to comply with the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 ("CCPA") and any terms defined in the CCPA have the same meaning when used in this notice[cite: 1, 2]. Capitalized terms not defined herein and not otherwise defined in the CCPA have the meaning set forth in the Privacy Policy[cite: 1, 2].
---
### Information We Collect
Our Services collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information")[cite: 1, 2]. In particular, our Services have collected the following categories of personal information from its consumers within the last twelve (12) months[cite: 1, 2]:
| Category | Examples | Collected |
| :--- | :--- | :--- |
| **A. Identifiers.** | A real name, alias, postal address, unique personal identifier (e.g., a persistent identifier that can be used to recognize a customer or a device that is linked to a customer, over time and across different services, including, but not limited to, a device identifier, cookies, beacons, pixel tags, mobile ad identifiers, or similar technology), online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. | **YES** |
| **B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).** | A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. | **YES** |
| **C. Protected classification characteristics under California or federal law.** | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | **YES** |
| **D. Commercial information.** | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | **YES** |
| **E. Biometric information.** | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | **NO** |
| **F. Internet or other similar network activity.** | Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. | **YES** |
| **G. Geolocation data.** | Physical location or movements. | **YES** |
| **H. Sensory data.** | Audio, electronic, visual, thermal, olfactory, or similar information, store video surveillance, and license plate recognition or similar vehicle identification technology. | **YES** |
| **I. Professional or employment-related information.** | Current or past job history or performance evaluations. | **NO** |
| **J. Non-public education information (per FERPA).** | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | **NO** |
| **K. Inferences drawn from other personal information.** | Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | **NO** |
| **L. Sensitive Personal Information categories under Cal. Civ. Code § 1798.130(c).** | Personal information that reveals a consumer's social security, driver's license, state identification card, or passport number; account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin; religious or philosophical beliefs; union membership; or genetic data. The contents of a consumer's mail, email, and text messages unless the business is the intended recipient of the communication, the processing of biometric information for the purpose of uniquely identifying a consumer, Personal information collected and analyzed concerning a consumer's health, sex life, or sexual orientation. | **YES** |
The foregoing information is retained for as long as DOCW has a business need or is legally required to maintain/or use such information[cite: 1, 2].
Personal information does not include[cite: 1, 2]:
* Publicly available information from government records[cite: 1, 2].
* Deidentified or aggregated consumer information[cite: 1, 2].
* Information excluded from the CCPA's scope, like health or medical information covered by HIPAA/CMIA or sector-specific privacy laws (FCRA, GLBA, FIPA, Driver's Privacy Protection Act)[cite: 1, 2].
Company obtains the categories of personal information listed above from the following categories of sources[cite: 1, 2]:
* **Directly from you.** For example, from forms you complete or products and services you purchase[cite: 1, 2].
* **Indirectly from you.** For example, from observing your actions with our Services[cite: 1, 2].
* **At our locations.** For example, through license plate recognition technology or manual entry by an attendant[cite: 1, 2].
---
### Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes[cite: 1, 2]:
* To fulfill or meet the reason you provided the information[cite: 1, 2].
* To provide, support, personalize, and develop our Services, products, and other services[cite: 1, 2].
* To create, maintain, customize, and secure your account with us[cite: 1, 2].
* To process your requests, purchases, transactions, and payments and prevent transactional fraud[cite: 1, 2].
* To provide you with support and to respond to your inquiries[cite: 1, 2].
* To personalize your Services experience and deliver targeted offers and ads[cite: 1, 2].
* To help maintain the safety, security, and integrity of our Services, databases, and business[cite: 1, 2].
* For testing, research, analysis, and product development[cite: 1, 2].
* To respond to law enforcement requests and as required by law[cite: 1, 2].
* As described to you when collecting your personal information or under the CCPA[cite: 1, 2].
* To evaluate or conduct a corporate merger, sale, or transfer of assets[cite: 1, 2].
* To inform visitors to our locations who are not current members about membership plans[cite: 1, 2].
Company will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice[cite: 1, 2].
---
### Sharing Personal Information
We may sell or share personal information with third parties for various purposes including cross-context behavioral advertising or sharing among our affiliated entities[cite: 1, 2]. These kinds of disclosures may be deemed selling or sharing personal information under California law and you have the right to opt out[cite: 1, 2].
We may sell or share for cross-context behavioral advertising purposes the following categories of personal information to the following categories of third parties[cite: 1, 2]:
| Category of Personal Information | Category of Third Party Recipient |
| :--- | :--- |
| **A: Identifiers.** | Vendors for business operations (e.g., analytics providers, advertising networks, service providers, etc.) and Business partners receiving data for independent use[cite: 1, 2]. |
| **B: California Customer Records personal information categories.** | Vendors for business operations and Business partners receiving data for independent use[cite: 1, 2]. |
| **D: Commercial information.** | Vendors for business operations and Business partners receiving data for independent use[cite: 1, 2]. |
| **F: Internet or other similar network activity.** | Vendors for business operations and Business partners receiving data for independent use[cite: 1, 2]. |
| **G: Geolocation data.** | Vendors for business operations and Business partners receiving data for independent use[cite: 1, 2]. |
| **H: Sensory data.** | Vendors for business operations (analytics, security, recognition, etc.) and Business partners receiving data for independent use[cite: 1, 2]. |
| **Automatic License Plate Reader (ALPR) Data.** | We do not sell or share your license plate information collected through the ALPR except for service providers and affiliates in the performance of the services[cite: 1, 2]. Full notice at [www.downtownorangevalecarwash.com/alpr-privacy-notice/](https://www.downtownorangevalecarwash.com/alpr-privacy-notice/)[cite: 1, 2]. |
| **L: Sensitive Personal Information categories.** | Vendors for business operations that receive data to provide services to a DOCW entity[cite: 1, 2]. |
We disclose your personal information for a business purpose to Service providers and Affiliates and subsidiaries[cite: 1, 2].
---
### Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information[cite: 1, 2]:
#### Access to Specific Information and Data Portability Rights
You have the right to request that Company disclose certain information to you about our collection and use of your personal information over the past 12 months[cite: 1, 2]. Once verified, we will disclose[cite: 1, 2]:
* The categories of personal information collected[cite: 1, 2].
* The categories of sources for the personal information[cite: 1, 2].
* Our business or commercial purpose for collecting or selling that information[cite: 1, 2].
* The categories of third parties with whom we share that information[cite: 1, 2].
* The specific pieces of personal information collected (data portability request)[cite: 1, 2].
* Separate lists disclosing sales and business purpose disclosures[cite: 1, 2].
#### Correction Request Rights
You have the right to request that we correct inaccurate personal information we maintain about you[cite: 1, 2].
#### Right to Limit Use of Sensitive Personal Information
You have the right to direct us to limit our use of Sensitive Personal Information to purposes permitted under Civil Code § 1798.121[cite: 1, 2].
#### Right to Opt-Out of Sale or Sharing of Personal Information
You have the right to direct us not to sell or share your personal information[cite: 1, 2]. You may opt out by using Global Privacy Control (GPC) or contacting us[cite: 1, 2].
#### Minors Under 16
We do not knowingly sell or share personal information of consumers under 16 without appropriate opt-in consent (parental consent for under 13)[cite: 1, 2].
#### Deletion Request Rights
You have the right to request that Company delete any of your personal information that we collected and retained, subject to certain statutory exceptions (such as completing transactions, detecting security incidents, or legal obligations)[cite: 1, 2].
---
### Exercising Access, Data Portability, and Deletion Rights
To exercise these rights, please submit a verifiable consumer request to us by either[cite: 1, 2]:
* **Phone:** 916-759-5293[cite: 1, 2]
* **Email:** info@ovcarwash.com[cite: 1, 2]
* **Website:** [www.downtownorangevalecarwash.com/contact/](https://www.downtownorangevalecarwash.com/contact/)[cite: 1, 2]
Only you, or a person registered with the California Secretary of State authorized to act on your behalf, may make a verifiable consumer request[cite: 1, 2]. You may only make an access or data portability request twice within a 12-month period[cite: 1, 2].
#### Response Timing and Format
We endeavor to respond to a verifiable request within forty-five (45) days[cite: 1, 2]. If we require an extension (up to 45 additional days), we will inform you in writing[cite: 1, 2].
---
### Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights[cite: 1, 2].
#### Financial Incentives
We offer the following permitted financial incentive[cite: 1, 2]:
* **Birthday Club Program:** You may receive a free carwash on your birthday by providing your date of birth and email address[cite: 1, 2]. This program is intended to provide a personalized experience and retain customers[cite: 1, 2].
---
### Other California Privacy Rights
California's "Shine the Light" law (Civil Code Section § 1798.83) permits California residents to request information regarding disclosure of personal information to third parties for direct marketing purposes[cite: 1, 2]. Email info@ovcarwash.com to request this[cite: 1, 2].
---
### Changes to Our Privacy Notice
Company reserves the right to amend this privacy notice at our discretion and at any time[cite: 1, 2]. Updates will be posted on the homepage with an updated effective date[cite: 1, 2].
---
### Contact Information
If you have questions or wish to exercise your rights under California law, contact us at[cite: 1, 2]:
* **Phone:** 916-759-5293[cite: 1, 2]
* **Email:** info@ovcarwash.com[cite: 1, 2]
* **Website:** [www.downtownorangevalecarwash.com/contact/](https://www.downtownorangevalecarwash.com/contact/)[cite: 1, 2]
**Updated: August 11, 2026**[cite: 1, 2]
### Introduction
This **Privacy Notice for California Residents** supplements the information contained in the Privacy Policy (located at [www.downtownorangevalecarwash.com/privacy-policy/](https://www.downtownorangevalecarwash.com/privacy-policy/)) of Downtown Orangevale Car Wash, LLC, a California limited liability company, and its subsidiaries and affiliates (collectively, "Company," "we," or "us") and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you")[cite: 1, 2]. We adopt this notice to comply with the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 ("CCPA") and any terms defined in the CCPA have the same meaning when used in this notice[cite: 1, 2]. Capitalized terms not defined herein and not otherwise defined in the CCPA have the meaning set forth in the Privacy Policy[cite: 1, 2].
---
### Information We Collect
Our Services collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information")[cite: 1, 2]. In particular, our Services have collected the following categories of personal information from its consumers within the last twelve (12) months[cite: 1, 2]:
| Category | Examples | Collected |
| :--- | :--- | :--- |
| **A. Identifiers.** | A real name, alias, postal address, unique personal identifier (e.g., a persistent identifier that can be used to recognize a customer or a device that is linked to a customer, over time and across different services, including, but not limited to, a device identifier, cookies, beacons, pixel tags, mobile ad identifiers, or similar technology), online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. | **YES** |
| **B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).** | A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. | **YES** |
| **C. Protected classification characteristics under California or federal law.** | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | **YES** |
| **D. Commercial information.** | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | **YES** |
| **E. Biometric information.** | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | **NO** |
| **F. Internet or other similar network activity.** | Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. | **YES** |
| **G. Geolocation data.** | Physical location or movements. | **YES** |
| **H. Sensory data.** | Audio, electronic, visual, thermal, olfactory, or similar information, store video surveillance, and license plate recognition or similar vehicle identification technology. | **YES** |
| **I. Professional or employment-related information.** | Current or past job history or performance evaluations. | **NO** |
| **J. Non-public education information (per FERPA).** | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | **NO** |
| **K. Inferences drawn from other personal information.** | Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | **NO** |
| **L. Sensitive Personal Information categories under Cal. Civ. Code § 1798.130(c).** | Personal information that reveals a consumer's social security, driver's license, state identification card, or passport number; account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin; religious or philosophical beliefs; union membership; or genetic data. The contents of a consumer's mail, email, and text messages unless the business is the intended recipient of the communication, the processing of biometric information for the purpose of uniquely identifying a consumer, Personal information collected and analyzed concerning a consumer's health, sex life, or sexual orientation. | **YES** |
The foregoing information is retained for as long as DOCW has a business need or is legally required to maintain/or use such information[cite: 1, 2].
Personal information does not include[cite: 1, 2]:
* Publicly available information from government records[cite: 1, 2].
* Deidentified or aggregated consumer information[cite: 1, 2].
* Information excluded from the CCPA's scope, like health or medical information covered by HIPAA/CMIA or sector-specific privacy laws (FCRA, GLBA, FIPA, Driver's Privacy Protection Act)[cite: 1, 2].
Company obtains the categories of personal information listed above from the following categories of sources[cite: 1, 2]:
* **Directly from you.** For example, from forms you complete or products and services you purchase[cite: 1, 2].
* **Indirectly from you.** For example, from observing your actions with our Services[cite: 1, 2].
* **At our locations.** For example, through license plate recognition technology or manual entry by an attendant[cite: 1, 2].
---
### Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes[cite: 1, 2]:
* To fulfill or meet the reason you provided the information[cite: 1, 2].
* To provide, support, personalize, and develop our Services, products, and other services[cite: 1, 2].
* To create, maintain, customize, and secure your account with us[cite: 1, 2].
* To process your requests, purchases, transactions, and payments and prevent transactional fraud[cite: 1, 2].
* To provide you with support and to respond to your inquiries[cite: 1, 2].
* To personalize your Services experience and deliver targeted offers and ads[cite: 1, 2].
* To help maintain the safety, security, and integrity of our Services, databases, and business[cite: 1, 2].
* For testing, research, analysis, and product development[cite: 1, 2].
* To respond to law enforcement requests and as required by law[cite: 1, 2].
* As described to you when collecting your personal information or under the CCPA[cite: 1, 2].
* To evaluate or conduct a corporate merger, sale, or transfer of assets[cite: 1, 2].
* To inform visitors to our locations who are not current members about membership plans[cite: 1, 2].
Company will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice[cite: 1, 2].
---
### Sharing Personal Information
We may sell or share personal information with third parties for various purposes including cross-context behavioral advertising or sharing among our affiliated entities[cite: 1, 2]. These kinds of disclosures may be deemed selling or sharing personal information under California law and you have the right to opt out[cite: 1, 2].
We may sell or share for cross-context behavioral advertising purposes the following categories of personal information to the following categories of third parties[cite: 1, 2]:
| Category of Personal Information | Category of Third Party Recipient |
| :--- | :--- |
| **A: Identifiers.** | Vendors for business operations (e.g., analytics providers, advertising networks, service providers, etc.) and Business partners receiving data for independent use[cite: 1, 2]. |
| **B: California Customer Records personal information categories.** | Vendors for business operations and Business partners receiving data for independent use[cite: 1, 2]. |
| **D: Commercial information.** | Vendors for business operations and Business partners receiving data for independent use[cite: 1, 2]. |
| **F: Internet or other similar network activity.** | Vendors for business operations and Business partners receiving data for independent use[cite: 1, 2]. |
| **G: Geolocation data.** | Vendors for business operations and Business partners receiving data for independent use[cite: 1, 2]. |
| **H: Sensory data.** | Vendors for business operations (analytics, security, recognition, etc.) and Business partners receiving data for independent use[cite: 1, 2]. |
| **Automatic License Plate Reader (ALPR) Data.** | We do not sell or share your license plate information collected through the ALPR except for service providers and affiliates in the performance of the services[cite: 1, 2]. Full notice at [www.downtownorangevalecarwash.com/alpr-privacy-notice/](https://www.downtownorangevalecarwash.com/alpr-privacy-notice/)[cite: 1, 2]. |
| **L: Sensitive Personal Information categories.** | Vendors for business operations that receive data to provide services to a DOCW entity[cite: 1, 2]. |
We disclose your personal information for a business purpose to Service providers and Affiliates and subsidiaries[cite: 1, 2].
---
### Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information[cite: 1, 2]:
#### Access to Specific Information and Data Portability Rights
You have the right to request that Company disclose certain information to you about our collection and use of your personal information over the past 12 months[cite: 1, 2]. Once verified, we will disclose[cite: 1, 2]:
* The categories of personal information collected[cite: 1, 2].
* The categories of sources for the personal information[cite: 1, 2].
* Our business or commercial purpose for collecting or selling that information[cite: 1, 2].
* The categories of third parties with whom we share that information[cite: 1, 2].
* The specific pieces of personal information collected (data portability request)[cite: 1, 2].
* Separate lists disclosing sales and business purpose disclosures[cite: 1, 2].
#### Correction Request Rights
You have the right to request that we correct inaccurate personal information we maintain about you[cite: 1, 2].
#### Right to Limit Use of Sensitive Personal Information
You have the right to direct us to limit our use of Sensitive Personal Information to purposes permitted under Civil Code § 1798.121[cite: 1, 2].
#### Right to Opt-Out of Sale or Sharing of Personal Information
You have the right to direct us not to sell or share your personal information[cite: 1, 2]. You may opt out by using Global Privacy Control (GPC) or contacting us[cite: 1, 2].
#### Minors Under 16
We do not knowingly sell or share personal information of consumers under 16 without appropriate opt-in consent (parental consent for under 13)[cite: 1, 2].
#### Deletion Request Rights
You have the right to request that Company delete any of your personal information that we collected and retained, subject to certain statutory exceptions (such as completing transactions, detecting security incidents, or legal obligations)[cite: 1, 2].
---
### Exercising Access, Data Portability, and Deletion Rights
To exercise these rights, please submit a verifiable consumer request to us by either[cite: 1, 2]:
* **Phone:** 916-759-5293[cite: 1, 2]
* **Email:** info@ovcarwash.com[cite: 1, 2]
* **Website:** [www.downtownorangevalecarwash.com/contact/](https://www.downtownorangevalecarwash.com/contact/)[cite: 1, 2]
Only you, or a person registered with the California Secretary of State authorized to act on your behalf, may make a verifiable consumer request[cite: 1, 2]. You may only make an access or data portability request twice within a 12-month period[cite: 1, 2].
#### Response Timing and Format
We endeavor to respond to a verifiable request within forty-five (45) days[cite: 1, 2]. If we require an extension (up to 45 additional days), we will inform you in writing[cite: 1, 2].
---
### Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights[cite: 1, 2].
#### Financial Incentives
We offer the following permitted financial incentive[cite: 1, 2]:
* **Birthday Club Program:** You may receive a free carwash on your birthday by providing your date of birth and email address[cite: 1, 2]. This program is intended to provide a personalized experience and retain customers[cite: 1, 2].
---
### Other California Privacy Rights
California's "Shine the Light" law (Civil Code Section § 1798.83) permits California residents to request information regarding disclosure of personal information to third parties for direct marketing purposes[cite: 1, 2]. Email info@ovcarwash.com to request this[cite: 1, 2].
---
### Changes to Our Privacy Notice
Company reserves the right to amend this privacy notice at our discretion and at any time[cite: 1, 2]. Updates will be posted on the homepage with an updated effective date[cite: 1, 2].
---
### Contact Information
If you have questions or wish to exercise your rights under California law, contact us at[cite: 1, 2]:
* **Phone:** 916-759-5293[cite: 1, 2]
* **Email:** info@ovcarwash.com[cite: 1, 2]
* **Website:** [www.downtownorangevalecarwash.com/contact/](https://www.downtownorangevalecarwash.com/contact/)[cite: 1, 2]